Processing Time:
Once your order is placed, we aim to process it within 7 business days. Orders placed on weekends or public holidays will be processed the next business day. Please note that processing time may vary during peak periods or due to high demand.
Shipping Methods and Delivery Times
We offer a variety of shipping options to meet your needs. Delivery times depend on your location and the selected shipping method. Estimated delivery times are as follows:
• Standard Shipping: 7 business days
• Express Shipping: 4 business days
• International Shipping: 10 business days, depending on the destination
Please note that delivery times may vary due to unforeseen delays by the courier or customs clearance for international orders.
Shipping Fees
Shipping fees are calculated based on the size, weight, and destination of your order. The shipping costs will be displayed at checkout before you complete your purchase.
International Shipping:
We ship internationally to many countries. However, customers are responsible for any customs duties, taxes, or additional fees imposed by their country’s regulations. Please check with your local customs office for more information on any potential charges.
Tracking Your Order:
Once your order has been shipped, we will send you a confirmation email with tracking information. You can use this information to monitor the progress of your shipment.
Address Accuracy:
Please ensure that the shipping address you provide is correct and complete. We are not responsible for packages delivered to incorrect addresses due to input errors. If you realize there is a mistake in your shipping address, contact us immediately at Contact@filazonllc.com, and we will do our best to assist you.
Delays and Issues:
While we strive to meet the estimated delivery times, there may be delays due to circumstances beyond our control, such as weather conditions, customs processing, or courier issues. In the event of a delay, we will keep you informed of the status of your shipment.
Lost or Damaged Shipments:
If your order is lost or damaged during shipping, please contact us at Contact@filazonllc.com within 7 days of the estimated delivery date, and we will work with the carrier to resolve the issue. Depending on the situation, we may offer a replacement or refund.
Contact Us
If you have any questions or concerns about your shipping, please reach out to us at:
www.filazonllc.com
Contact@filazonllc.com
